Privacy policy overview
Your privacy matters at fulerianova.com
How we protect your data
We collect and use personal data responsibly, following Canadian privacy regulations and industry standards for your protection.
This policy explains what information we collect, how it is used, and your rights regarding your personal data.
Information we collect and why
We gather only the information necessary to deliver our subscription planning services and improve your experience.
Information you provide directly
- • Name and contact details for your subscription
- • Account login and security information
- • Requests or inquiries you submit
- • Billing and payment details for subscription
- • Feedback on services provided
Information collected automatically
- • Device type and browser information
- • Usage data from site interactions
- • Access times and session duration
- • Cookie identifiers and preferences
- • General geolocation information
How your information is used
Your data is used for service delivery, communication, and to meet regulatory requirements.
- • Manage your subscription and consultations
- • Process payments and invoices securely
- • Respond to your support requests
- • Analyze site performance and usage
- • Inform you of service changes or updates
- • Maintain compliance with regulations
- • Ensure security and prevent fraud
Our commitment: We never sell your personal data. Your information is only used as described in this policy.
How data is shared
Personal data may be shared with service providers for essential functions, always under strict confidentiality.
Trusted service providers
We work with reputable providers for billing, hosting, and technical support, with contracts protecting your privacy.
Legal obligations and access
Your data may be disclosed if required by Canadian law or legal process.
Anonymous analytics and statistics
Aggregate, non-personal data is used for service improvement.
Your privacy rights
You have the right to access, correct, delete, object, or restrict use of your data. Contact us to exercise these rights.
- • Access your personal information
- • Request correction of inaccurate data
- • Request deletion of your data
- • Request a copy of your data
- • Object to certain uses of your data
- • Request limits on data processing
For privacy-related requests, please contact us by email or through your account dashboard.
How we protect your data
We use technical and organizational safeguards to protect your data against unauthorized access or loss.
Technical security measures
- • Encryption of sensitive information
- • Regular vulnerability assessments
- • Firewall and access controls
- • Secure data storage systems
Organizational security measures
- • Employee privacy training
- • Access limited to authorized personnel
- • Clear privacy and security policies
- • Regular policy reviews and updates
How long data is kept
Data is kept only as long as needed for your subscription or as required by law.
- • Kept for your active subscription
- • Retained for service improvement
- • Stored for customer support purposes
- • Held for billing and legal compliance
- • Used only with your consent
You may request deletion of your data at any time, subject to legal requirements.
International data transfers
If data is transferred outside Canada, safeguards are used to protect your information.
- • Use of contractual protections
- • Data hosting in secure facilities
- • Regular compliance checks
- • Transfers only when necessary
About cookies and tracking
We use cookies to improve your experience. Learn more in our Cookie Policy.
Types of cookies we use
- • Necessary for site operation and security
- • Used to analyze site usage
- • Remember your preferences
- • Support user features and settings
You can manage cookie preferences in your browser at any time.
How we update this policy
Updates are posted on our website. We notify you of significant changes as required.
- • Email notification for major changes
- • Notice on your account dashboard
- • Website pop-up for significant updates
- • Effective date posted clearly
Continued use of the service means you accept changes to this policy.
Questions about this policy?
Reach out to our privacy team for more information or requests.
fulerianova
1275 Venables Street, Suite 290, Vancouver, BC V6A 3V8 Canada
Phone: +1 (975) 107-3261
Email: content@fulerianova.com
Last updated August 29, 2025
Effective August 29, 2025